Privacy Policy

Introduction

Welcome to https://christian-marriage-counseling-online.couplesresilience.com (hereafter referred to as “Christian Marriage Counseling Online” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://christian-marriage-counseling-online.couplesresilience.com.
Mobile applications and software developed by us.
Services and products offered through our platform.
Any interactions you have with us, whether online or offline.

Please note that this policy does not extend to external platforms, apps, or services linked from our site. These third-party entities have their own privacy policies governing data collection and usage, and we encourage you to review them.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information:

Account Creation: When you sign up as an authorized user on our platform, we collect account-related data such as your name, email address, and password.
Transactions: We securely process payment information if you make purchases or subscribe to our services.
Communication: You may receive communications from us, including newsletters, promotional emails, phone calls, or text messages/SMS, which we use for marketing, customer support, or service updates.
Website Interaction: We track your usage patterns and preferences when you visit our websites to enhance your experience and provide personalized content.

Personal Data Collection

We collect various categories of personal data as described below:

Account Information: This includes your name, user ID, email address, and any profile details you choose to share.
Payment Details: We securely store payment information used for transactions, including cardholder name, card number, expiration dates, and security codes.
Financial Data: If relevant to our services, we may collect financial records or bank account information.
Purchase History: Details of your purchases, such as products/services ordered, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
Location Data: We may access your location data to provide relevant content or services, but we do not store this information permanently.
Feedback and Reviews: Comments, suggestions, and reviews you submit to us are used to improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
Product Interaction: Details of your interactions with our digital products, including features accessed or content viewed.

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies are essential for the basic functionality of our website and apps, ensuring a seamless user experience.
Preference Cookies: They remember your preferences, such as language settings or display options, to personalize your online interactions.
Analytics Cookies: Used by our analytics partners to track aggregated user behavior, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations:

We retain personal data as long as necessary for the purposes it was collected, such as providing services, fulfilling transactions, or complying with legal requirements.
Once the purpose is fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

Christian Marriage Counseling Online prioritizes the security of your personal information:

We employ industry-standard encryption protocols for secure data transmission and storage.
Our systems are regularly audited and updated to prevent unauthorized access, maintain data integrity, and ensure compliance with security standards.
Access to sensitive data is restricted to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Geography-Dependent)

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete data we maintain about you.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data.
Restriction: You may request restrictions on the processing of your data under specific conditions.
Portability: You are entitled to receive your personal data in a structured format and transfer it to another controller.
Objection: You have the right to object to certain uses of your personal data, including marketing or profiling activities.
Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.
Appeals/Complaints: If you believe your privacy rights have been violated, you can file a complaint with us or relevant authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page with an updated revision date.
We encourage users to review this policy periodically for the latest information.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us:

Email: contact@christian-marriage-counseling-online.couplesresilience.com
Postal Mail: [Provide Address]

We value your trust in our commitment to data privacy and security.